1. What is ToyNest?
ToyNest is an online kids’ store offering a thoughtfully curated collection of stationery, school supplies, educational toys, books, art & craft materials, return gifts, and other children’s essentials. Our mission is to provide quality products that make learning, creativity, and play more enjoyable for children while offering parents a convenient and reliable shopping experience.
2. What products does ToyNest sell?
ToyNest offers a wide range of kids’ products including stationery, school supplies, educational toys, art & craft materials, books, return gifts, baby essentials, and other children’s products.
3. Do you deliver across India?
Yes! We deliver orders across India through our trusted courier partners.
4. How long does delivery take?
Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on your location.
5. What payment methods do you accept?
Minor wear and tear is okay. Lost or severely damaged items may require a replacement fee.
6. Is Cash on Delivery (COD) available?
Yes, we provide delivery and pickup services in select areas.
7. Can i cancel my order ?
No. Once order is placed cannot be cancelled.
8. What is the return & refund policy ?
All sales are final. We do not accept return, exchange, or refunds unless you receive damage, defective, or incorrect product.
9. What is do if i receive a damage or wound product ?
Please contact us within 48 hours of delivery with your order number and clear photo of the product and packaging. Our team will review your request and provide a suitable resolution.
10. How can i track my order ?
Once your order is shipped, you will a tracking link
11. Are the product safe for children's ?
Yes. We source products from trusted manufacturers and ensure they meet appropriate quality and safety standards.
12. Do you offer bulk or return gift orders ?
Yes. We cater to birthday returns gifts, schools, events, and bulk purchases. Please contact us for special pricing .
13. How to contact toynest ?
You can reach us through the Contact Us page, WhatsApp, Email, or our social media channels. We aim to respond as quickly as possible.